Can I change my username in SoftChalk Cloud?

Can I change my username in SoftChalk Cloud?

It is not possible to change usernames as the username is the unique identifier for your SoftChalk content. However, you can create a new username, create a folder to be shared with the new user and then copy your content into the shared folder.

IMPORTANT: The hyperlinks and LTI hyperlinks for your content as a new user will be different.

Below are detailed instructions for creating a new user and copying content.

  1. Go to https://softchalkcloud.com.
  2. Click Join Now at the top right of your screen.
  3. If your institution has multiple accounts, under Account Type, select SoftChalk Cloud (I have an activation key). Under Activation Key, enter the activation key you received when you registered for the Cloud.
  4. If you have one account for one activation key, then under Account Type, select SoftChalk Cloud (30 day Free Trial).
  5. Enter the rest of your information, including the new username you wish to create.
  6. Click Join at the bottom of the page.
  7. Log into your original SoftChalk Cloud account.
  8. Click on the My Content tab at the top.
  9. Click the My Lessons & Courses link.
  10. Scroll down to find your folder. Click the Share icon to the right of the folder name (it looks like a person).
  11. Under Add Trial or Subscription User(s), enter the new username you just created and click Add Users (the plus sign).
  12. The username will appear under the Shared Cloud User(s) list. Click Share Folder to save your changes.
  13. You may need to refresh your web page in order to see your changes. Once you refresh your web page, you will see the words Shared by me beside your folder name indicating that you have shared a folder.
  14. Log into your new username account.
  15. Click on the My Content tab at the top.
  16. Click the Lessons link.
  17. Scroll down to find the shared folder. Click on the name of a lesson within the folder.
  18. Under Lesson Actions on the bottom right, click Copy Lesson to My Content.
  19. The lesson will now be listed under your Lessons and Courses. Click on the name of the lesson.
  20. Under Lesson Actions on the bottom right, click Edit Lesson Properties.
  21. Here you can change the name of the lesson if you wish (for example, delete “copy” from the name of the lesson).
  22. Click Save Changes.
  23. Please contact help@softchalk.com and we can de-activate your previous username. (If you have one account for one activation key, we can activate your new account for you.)

*As noted previously, the hyperlinks and LTI hyperlinks for the copied lessons are different from those for the original lesson. If you previously linked to the original hyperlink, you will need to replace it with the new hyperlink to the lesson in the new username account.

For more details on SoftChalk Cloud, please see the FAQ:

How do I get started with SoftChalk Cloud?, the SoftChalk Cloud Guide and the SoftChalk Cloud website.

Topic Information
  • Topic #: 15113-1318
  • Date Created: 03/13/2013
  • Last Modified Since: 08/26/2016
  • Viewed: 1503